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Support

Help from the people who build it.

Most issues resolve in minutes. When they don't, a ticket reaches an engineer directly.

Join Discord

Live community and staff channels.

Join Discord

Create ticket

Private thread with an engineer.

Create ticket

Diagnostics

Export a log before reporting an issue.

How to export
FAQ

Frequently asked questions

Read the full FAQ
Common fixes

Try these first

Loader closes instantly

Add an antivirus exclusion and relaunch as administrator.

License validation failed

Re-check your product key, then open a ticket.

Black screen on launch

Disable overlays and hardware-accelerated capture tools.

Update stuck at 0%

Clear the loader cache folder and retry the update.

Useful links

Everything else